athandz provides the perfect information solutions for busy professionals by saving “internet search” time so they can focus on analysis, thus improving productivity. We offer our services to any industry on any subject regardless of the company size & frequency of usage. In any individuals information needs we would be the first source.

The research team consists of graduates and people with other professional qualifications.  The researchers undergo an extensive training in Internet Research strategies.

The key account manager has a good business rapport with the client from the initial request on a project. The assignment cost, scope and the relevant packages are recommended by the account manager through communication with the client via email or telephone conversation.

Once the customer approves the scope and the cost work will start on the research request after the agreed payment is done.

Customers can make payment through cash or credit card. Customers choosing to make payment based on cash will be invoiced monthly with 15 days credit to settle the dues.

Credit Card payment will also be possible through our online payment gateway.

There are 3 easy ways to send in your project requirements to athandz Research Team.

• Web Based Query Submission System – Just log into member’s log in section of our web site and submit your research queries at the click of a button.
• E-Mail Queries – E-Mail your queries to ask@athandz.com or directly to the researcher who manages your research work.
• With the project requirements the clients also sends in the feasible/preferred budget and the timeline of the project.

Research reports can be compiled in a variety of formats including Word document format, Excel spreadsheet format, Power Point presentation format or in a variety of other file formats as desired by the user.

Research reports generally consist of a concise summary, a table of contents, categorized research findings, links to see further details and suggested further research.

We will customize the report format to meet our client’s needs and will use our client’s templates if relevant.

We conduct the necessary clarifications within 2 days we receive the project details. The feasibility of the deliverables is communicated to the clients and with the approval of the client the research is commenced.

We assure once the research deliverables are confirmed we will deliver the completed project within 3-5 business days. Nevertheless complex projects may require an extended period of time which is subjected to discussion.

The cost of the project depends on the depth of information and the turn-around time the client requests. We will only commence the project once all the project deliverables are approved by the client. We have a systematic approach to derive the project cost by time tested methods which are cost-effective.

Also if the client has a preferred budget we could rework on the scope of the assignment to match your budget and submit the completed assignment.

athandz relies on various information sources to extract information for our research reports. We presently access over 170 search engines, trade databases, portals, information engines and also individual web sites to locate information that is required by the client. We also make use of sector specific directories and sector specific business engines for industry/area specific assignments. 

Research reports are e-mailed to the customer on completion of the research assignment or uploaded to the customer account which is accessible 24x7 through our web based customer account management system.

Simply we put work on any subject or topic that has information available online. We provide information for any general inquiry ranging from a simple question such as “Find me ipod case manufacturers” to complex queries such as “What are the latest carbon trading trends in the European Region?”

In the initial stages we make sure that the scope and deliverables are well defined. Also continuous communication and part reports are further measures undertaken to assure that client requirements are met. In the event that the client is dissatisfied with the report the research team will investigate the probable causes and if feasible allocate extra hours to rectify the issue. Please see terms & conditions

Any task with the minimum cost allocation of USD 500 would be considered as a project. All other tasks with the cost below USD 500 would be considered as general requests.

When the request is received by the athandz research team, a confirmation mail would be sent to the customer indicating that the team has received the requirements.

There are 3 packages to choose from: These options are available to individual users or corporate users.

a. athandz – Subscription / Membership packages

There is an initial sign up fee, thereafter the customer is billed monthly per assignment. For more details on rates applicable please contact info@athandz.com .

b. athandz- Pay as you go packages

Customers only pay for the hours utilized for each assignment. This package is designed for individuals who would like to try the services, but are not sure of the usage pattern. For more details on rates applicable please contact info@athandz.com .

c. Project based/ Task based

Project based/ Task based model is ideal for businesses who require research information on specific projects. Only projects with a minimum value of USD 500 are taken in to account under this special scheme. For more details on rates applicable please contact info@athandz.com .

The athandz subscription package has the option of allocating several members according to the customer’s choice of the package. To discuss further details on this please contact info@athandz.com .

The customer can log into the system with the given log in user name and password and check the archive to monitor which queries have been finished and which are still in progress.

With each assignment you will get a feedback link documented in the assignment to report how satisfied you were with the query. The ranking scheme is defined as 1-5:

1 - Not satisfied.
2 – Needs improvement
3 - Satisfactory
4 – Very Satisfied
5 –Extremely satisfied.