» Customer registration/sign up
» Provide contact information
» Submit project details
» Indicate preferred budget and deadline.

» Client contact made via phone and email to clarify    requirement
» Discuss scope of assignment and desired objective
» Confirm budget and deadline for delivery of assignment

» Scan online sources for relevant information to    ascertain availability
» Communication on pre-research findings. If data    available doesn’t match scope, inform client and    redesign the requirements,
» Obtain approval for the deliverables and cost

» Compile/ collect information & formulate research    project
» Keep the client informed of the progress
» Part report submission to correct deviations
» Feedback received on part report submission duly    incorporated into the research assignment

» Completed assignment submitted to client
» Assignments archived in system
» Discuss feedback with client